Optimi Classroom Shipping Policy
Optimi Classroom Shipment Processing Time
- Your Optimi Classroom order will be processed within 2-3 business days once your payment has been confirmed. There may be a delay if your payment confirmation reflects on a Friday. (Orders are not shipped on weekends and public holidays).
- Once Optimi Classroom has processed your order you will be notified via email. Deliveries take between 4 – 6 weeks especially during November to February. (Orders are not shipped on weekends and public holidays).
Shipments may be delayed If we are experiencing high volumes of orders. Such delays will be communicated to you via email.
Optimi Classroom Shipping Rates and Delivery Estimates
- Shipping charges will be calculated and displayed at checkout.
- Shipping is calculated at R20/kg (this is an approximate amount) with a minimum shipping fee of R85.
- Free shipping over a certain amount (if applicable) will be subject to change from time to time.
- Shipping times range from 4 to 6 weeks within South Africa.
Shipment Confirmation and Order Tracking
- You will receive an email containing the shipment confirmation and your tracking number(s), after the order has been shipped. The tracking number will be active within 24 hours.
- If you check your tracking number before 24 hours have passed, be aware that it might not be live yet.
- If your order was delivered in a less-than-perfect condition, please contact us at firstname.lastname@example.org within 5 days after receipt of the shipment. Please include pictures of the damaged goods and damaged packaging to allow us to help you promptly.
- Please save all packaging materials and damaged goods before reporting a claim.
International Shipping Policy
We do not currently ship outside of South African borders. International shipping is available on request.